North & South America

  • Brazil
  • Canada
  • Chile
  • Colombia
  • Mexico
  • United States

Europe

  • Austria
  • Belgium
  • Bulgaria
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom

Asia & Oceania

  • Australia
  • Hong Kong
  • Indonesia
  • Japan
  • Malaysia
  • New Zealand
  • Philippines
  • Singapore
  • Thailand
  • Viet Nam

Middle East & Africa

  • Bahrain
  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia
  • South Africa
  • UAE

Data Protection

Data Protection

 

Data Protection Statement

We thank you for your interest in our website. Protecting your personal data is very important for us. The following text informs you in detail about how we handle and protect your data.

 

Storage of Access Data on Server Log Files

You can visit our websites without being required to enter any personal data. We only save access data in so-called server log files, for example the name of a requested file, the date and time of retrieval, the data volume transferred and the requesting provider. These data are exclusively used to ensure a trouble-free operation of the website and they are evaluated to improve our services. They do not allow any conclusions to be made with regard to your person.

 

Data Collection and Data Use for Contract Processing

We collect personal data only when you provide your data voluntarily in the context of ordering products or contacting us (e.g. using the contact form or by e-mail). From the relevant input form(s) you can see which data are collected. We use the data provided by you to process the contracts and your inquiries. After complete processing of the contract your data are blocked for further use and deleted upon expiry of the retention periods defined by fiscal and commercial law unless you have given your express consent to a further data usage or if we reserve the right to legally admissible data usage going beyond this of which we inform you below.

 

Data Transfer for Contract Performance

To perform the contract, we forward your data to the shipping company which was instructed to deliver the goods where it is necessary to deliver the ordered goods. Depending on the payment service provider you have chosen during the order process, we forward the needed payment details to the bank in charge of the payment process and – if applicable – to the payment service provider commissioned by us or the payment service you have selected. Some of the selected payment service providers collect these data themselves if you set up an account with them. In this case you must log onto this company’s site - during the order process - using your access data, then being subject to this company’s data protection provisions.

 

Data Use when Registering for E-Mail Newsletters

If you register for our newsletter, we will use the data required for this process or the data you have given to us separately in order to regularly send you our e-mail newsletter according to your consent. You can unsubscribe from the newsletter at any time. To do so, you can either send us a message by e-mail, fax or regular mail or follow the relevant link specified in the newsletter.

 

Use of Cookies

We use cookies on various pages in order to make our website more attractive to visitors and to enable the use of certain functions. Cookies are small text files that are saved on your computer. Some of the cookies we use are automatically deleted after a browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain stored on your computer and allow us to re-identify your browser when you log on again (persistent cookies). You can set the browser such that your computer informs you of relevant cookies and you can decide in each individual case if you accept cookies or accept them only in certain cases or refuse them in general. If you do not accept cookies, some features of the website may not function fully.

 

Use of Google (Universal) Analytics for Web Analysis

This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc. (www.google.de). Google (Universal) Analytics uses for example "cookies" which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookies about your use of the website will usually be transmitted to and stored by Google on servers in the United States of America. In case IP anonymization is activated on this website, Google uses your IP address in a truncated form within European Union member states or in other signatories of the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to servers of Google in the US and truncated there. Google Analytics will not associate your anonymized IP address transmitted by your browser with any other data held by Google.

Furthermore you can prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of these data by Google by downloading and installing a specific browser plugin available by using the following link: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to this browser plugin, you may click on this link to prevent future collection of data by Google Analytics on this website. In this case an opt-out cookie is placed on your computer. If you delete your cookies, you must again click on the link.

 

Use of Facebook Plugins


Our website also uses social plugins (“plugins”) provided by the social network Facebook, operated by Facebook, Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin.” For a full list of all Facebook plugins please see http://developers.facebook.com/plugins

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your access to the respective page of our website, even if you do not have a Facebook account or if you are not logged into Facebook at this point in time. This information (incl. your IP address) is transmitted by your browser directly to a Facebook server of in the US and stored by it.

If you are logged into Facebook, your visit can be directly assigned to your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. In addition, the information is published on your Facebook site and is made available to your Facebook friends.

For the information on the purpose and scope of data collection and further processing by Facebook, as well as your rights in this respect and settings options for protecting your privacy, please read Facebook's privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to connect the data concerning your visit to our website with your data already stored by Facebook, please log off Facebook before entering our website. Further you can fully block Facebook plugins by using add-ons for your browser, for example the "Facebook Blocker"  (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).

 

Use of Twitter Plugins (e.g. Twitter Button)


Our website also uses social plugins (“plugins”) provided by the microblogging service Twitter. These functions are being offered by Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo, for example in the form of a blue Twitter bird. For a full list of all Twitter plugins and their form, please go to: http://twitter.com/about/resources/buttons

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. Twitter directly transfers the plugin content to your browser which embeds the latter into the website, enabling Twitter to receive information about your access to the respective page of our website, even if you do not have a Twitter account or if you are not logged into Twitter at this point in time. This information (incl. your IP address) is directly transmitted by your browser to a server of Twitter in the US and stored by it.

If you are logged into Twitter, your visit can be directly assigned to your Twitter account. If you interact with the plugins, for example by clicking the “Twitter” button, the corresponding information is transmitted from your browser directly to a Twitter server and stored by it. In addition, the information is published on your Twitter account and is made available to your contacts.

For the information on the purpose and scope of data collection and further processing by Twitter, as well as your rights in this respect and settings options for protecting your privacy, please read Twitter's privacy policy: http://twitter.com/privacy

If you do not want Twitter to connect the data concerning your visit to our website directly with your Twitter account data, please log off Twitter before entering our website. It is also possible to fully block Twitter plugins by using add-ons for your browser, for example the script blocker “NoScript” (http://noscript.net/).

 

Use of Youtube Video Plugins


Contents of third-party providers are embedded in this website. These contents are made available by Google Inc. (“provider”). Youtube is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

In case of Youtube videos that are embedded in our website, the extended data protection setting is activated. This means that no information on website visitors are collected and stored by Youtube, unless the visitors play the video. 

For the information on the purpose and scope of data collection and further processing and use of data by the provider, as well as your rights in this respect and settings options for protecting your privacy, please read Google’s privacy policy: http://www.google.com/intl/de/+/policy/+1button.html

 

Evaluation Reminder by Trusted Shops


Forwarding your e-mail address: If you have explicitly permitted us during or after the order process by marking the according check box or clicking on the relevant button, we forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, D-50823 Köln / Cologne (www.trustedshops.de) so that this company can remind you that you have the option to assess your order. You may revoke this permission at any time by sending a message to the address specified above or directly revoking it vis-à-vis Trusted Shops GmbH.

 

Right to Information and Contact Options

You are entitled to free information about your personal data stored by us at any time. Where applicable,  you have the right to correction, refusal of access or deletion of your data. If you have any questions about the collection, processing or usage of your personal data, in case of inquiries, correction, refusal of access or deletion of data as well as revocation of granted permissions or objection against a certain type of usage, please contact us directly. The relevant contact details are listed in our Imprint.