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Facecam Neo

Great video made easy.

Meet Facecam Neo, a plug-’n-play webcam that captures everyday meetings, videos, and livestreams in oh-so smooth, "whoa that’s sharp" 1080p60 quality. It sets up in a snap, helping you look and feel your professional best.

Trusted & Awarded

VGP Awards
Tired of dark and grainy video? Unlike built-in laptop cameras, Facecam Neo captures a crystal-clear, natural image. Because when you look like real life, your audience feels more connected—and you’re able to leave a lasting impression.
Share moments in ways your old cam can’t.
See the difference

Looking pro has never been this easy.

More than just good looks.

Beneath its sleek exterior, Facecam Neo has all the essential tech you need to shine on camera.

Go even further.

As your needs grow, Facecam Neo has so much more to offer.

Tune your appearance.

Mount it your way.

Tap into your video.

Match made in heaven.

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DIVE DEEP

Discover how to capture your best image — from low light to color balance, and everything in between.
Use Your Webcam with Nintendo Switch

Use Your Webcam with Nintendo Switch

Learn how to connect and set up your Elgato webcam for live reactions, video calls, and streaming directly from your Nintendo Switch.

Bring Out Every Detail

Bring Out Every Detail

Learn how to balance highlights and shadows with Camera Hub's Dynamic Range control for crisp, detailed video in any lighting.

Sharper Image, Less Grain

Sharper Image, Less Grain

Learn how to reduce image grain with Camera Hub's Noise Reduction feature for cleaner, sharper video.

Shine in Any Light

Shine in Any Light

See how Camera Hub's Low Light Mode automatically adjusts your Facecam settings to deliver bright, detailed video — even after dark.

What’s the difference between Facecam 4K and Facecam Neo

What’s the difference between Facecam 4K and Facecam Neo

Learn how Facecam 4K and Facecam Neo differ in specs, performance, and price — helping you choose the perfect camera for your setup.

Unboxing your webcam.

It comes with everything you need to start shooting professional video, including Camera Hub software and a lifetime of firmware updates.

Need a hand getting set up? Scan the QR code on your box to access Facecam Neo’s user manual.

It comes with everything you need to start shooting professional video, including Camera Hub software and a lifetime of firmware updates.

Need a hand getting set up? Scan the QR code on your box to access Facecam Neo’s user manual.

Facecam Neo
Monitor mount2
¹Braided, fixed (140 cm | 55 in)
²With 1/4" mounting thread
USB-C 2.0 cable1
¹Braided, fixed (140 cm | 55 in)
²With 1/4" mounting thread

How quickly can I get set up?

Do I need special software?

Is my system compatible?

Does it include a built-in microphone?

What is resolution and why is it important?

What is frame rate and why is it important?

Is HDR worth it?

Does it support Windows Hello?

Is my USB setup compatible?

Am I able to fine-tune my video further?

Is a warranty included with my purchase?

Where can I find help if I run into issues?

Didn't find what you were looking for?

Download Quick Start Guide

Supported resolutions (MJPG)

1080p60, 1080p30, 720p60, 720p30,
540p60, 540p30

Focus range

30 cm / 12 in – ∞

Focal length

26 mm (full-frame equivalent)

Sensor

CMOS sensor 1/2.9"

Mounting point

1/4" thread

Dimensions (WDH)

88 x 32 x 40 mm | 3.5 x 1.3 x 1.6 in
(without mount)

Optics

Elgato AF Lens (auto focus)

Aperture

f/2.0

Field of view

77°

Connection

USB Type C (fixed)

USB video class

UVC standard v1.5

Weight

80 g | 0.18 lb (without mount)
110 g | 0.24 lb (with mount)

SKU

10WAE9901

OS

macOS 13.3 Ventura or newer, Intel or Apple CPU
iPadOS 17 or newer

Connectivity

USB 2.0 (or later) Type C
USB 2.0 (or later) Type A (with adapter, not included)

OS

Windows 11 (64-bit) or newer, Intel or AMD CPU

Connectivity

USB 2.0 (or later) Type C
USB 2.0 (or later) Type A (with adapter, not included)