UK PSTI Security Vulnerabilities for Elgato Products

Information for UK customers pursuant to the Product Security and Telecommunications Infrastructure Act 2022 (“PSTI”):

If you have questions concerning potential vulnerabilities in Elgato's hardware or software products, please file a support ticket using the below form:

Vulnerability Inquiry

Our team will do our best to respond to your submission as soon as possible and provide status updates until the resolution of the reported security issues.

Minimum Security Update Periods
We will provide security updates for our products for a minimum period of two years after the last date the product is available for sale through elgato.com. Should the device specific period be extended, the new defined support period will be published as soon as is practicable. The defined support period will not shorten after the publication. The end-of-life announcement will be published on the website.

End-of-life (EOL) means the product is not listed on www.elgato.com anymore.

Declaration of Conformity
Declaration of Conformity of Elgato products can be found here.