With Stream Deck, Virgin Atlantic can automate workflows and save time. Complex tasks that used to take minutes are now done with a key press.
Virgin Atlantic and Stream Deck
Efficiency at Altitude
Virgin Atlantic and Stream Deck
In a control center south of Gatwick Airport, a team of 100 scans the skies.
That team represents Virgin Atlantic, Britain’s second-largest airline carrier. And to operate its fleet of nearly 40 aircraft, 30 destinations, and hundreds of crew, Virgin Atlantic uses Stream Deck. For company staff, information is always a key press away — whether it’s flight alerts, weather forecasts, or air traffic control. By consolidating critical data, Stream Deck saves countless hours and leads to faster, better decisions. It’s become a tool they can’t live without.Challenges
Navigating the Turbulence
It's hard work running a fleet. There are schedules and routes to coordinate, flights to track. Planes need to be maintained and staffed. Weather must be monitored, disruptions and emergencies managed. And it's all then communicated across teams and with partners worldwide.Managing all this data is no easy task. Especially when it's scattered across various sources like manuals, technical docs, websites, and messaging apps. Virgin Atlantic needed a tool that could curb the chaos. A means to merge all its information — all into one simple interface. That's where Stream Deck came in.
Controls Set to Autopilot
What if you could automate entire workflows? With multi actions, Virgin Atlantic does just that. Even the most cumbersome routines can be simplified to a key press. Let’s take a real-life example.
Back at the control center, Andy’s shift has just begun.
He reaches his desk and taps a key — then it’s off to the kitchen to make tea. While he’s away, a multi action gets to work. One by one his essential systems and resources come online. By the time Andy returns, everything is ready for him. There’s no wasted setup time or lost focus, and it was all done with a tap.
Imagine if your business could streamline its workflows. How much time would it save employees? What could you do with all that extra time?
Clear Skies Ahead
For Virgin Atlantic, the benefits of Stream Deck are clear:
More efficiency
Faster work means less wasted time, more productive staff, and better KPIs
faster comms
Critical data is relayed and shared with decision makers in a fraction of the time
Better decisions
With more time to evaluate information, management can make educated decisions
Faster onboarding
An intuitive interface means new hires train faster and need less supervision
More teamwork
Profile building inspires team collaboration and shared success, rather than competition
Happier customers
Travellers enjoy smoother services, fewer disruptions, and safer conditions