Contact Us

For Help with Elgato Products

For personal assistance, please submit a ticket directly to our Technical Support team

Sales Inquiries

For online store order inquiries, pre-sales questions, product information and any other sales related inquiries: 

• sales@elgato.com for the United States and Canada
• europesales@elgato.com for all other countries

More Resources

• Frequently Asked Questions (FAQs)
• EyeTV Lounge discussion forum

Software Upgrade Information

If you bought an EyeTV tuner with EyeTV 2 software after Dec. 1, 2007, you may be eligible for a free upgrade to EyeTV 3:
EyeTV 3 Upgrade Information